Common Queries (FAQs)
1. Where is BrandSleek based?
We are proudly based in the United States. All of our products are sourced and shipped from here, offering fast and reliable delivery across the country.
2. How long will it take for my order to ship?
Once your order is processed (usually within 2-5 business days), shipping times depend on your selected method:
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 1-3 business days. You will receive a tracking number once your order ships so you can monitor its progress.
3. Do you offer international shipping?
Currently,BrandSleekofferslimited international shipping. Shipping rates and delivery times may vary depending on the destination. Please check during checkout for specific shipping options available to your location.
4. Can I change or cancel my order after I’ve placed it?
Once an order is placed, we begin processing it as quickly as possible to get it shipped to you. Unfortunately, we are unable to make changes or cancel orders once they are confirmed. If you need assistance, please contact us atsnjenni451@gmail.com as soon as possible, and we’ll try to help!
5. How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package's status through the carrier's website.
6. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us atsnjenni451@gmail.com within 14 days of receivingyour order. We’ll be happy to assist with returns or exchanges for faulty products.
7. What is your return policy?
We offer a30-day return policyfor all unworn, unwashed, and undamaged items. To begin a return, simply contact us atsnjenni451@gmail.com with your order number. Please note that the customer is responsible for return shipping costs, and original shipping fees are non-refundable.
8. How do I know which size to order?
Each product page includes a detailed size chart to help you find the perfect fit. If you're unsure, feel free to reach out to us atsnjenni451@gmail.com, and we’d be happy to guide you.
9. How can I contact customer service?
For any questions or concerns, please reach out to our customer service team atsnjenni451@gmail.com. We're here to help and will respond as quickly as possible.
10. Do you offer gift cards?
At this time, we do not offer gift cards. However, we are exploring this option in the future, so be sure to check back soon!
11. Are your products sustainable?
We are committed to providing high-quality, stylish clothing and are working to make more eco-friendly choices in our product offerings. While we’re not fully sustainable yet, we are constantly striving to improve and incorporate more sustainable practices.
Basic Essentials
Our Basic Essentials Collection is all about versatility and comfort. Whether you’re looking for a classic tank top for the summer, a sleek bodysuit, or a cozy crewneck, these wardrobe staples will keep you feeling comfortable and looking chic all year long
Summer Collection
Get ready for beach days and warm nights with our Summer Collection. From breathable beachwear that’s perfect for the sun to lightweight cover-ups for ultimate comfort and style, you'll find everything you need to make this summer unforgettable.
Outerwear
Our Outerwear Collection is designed to keep you warm and stylish no matter the weather. From puffer jackets that lock in heat to cozy crewnecks that pair perfectly with any outfit, we've got you covered this season. Layer up in style!